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How to Manage Your Online Reputation What is reputation management? Reputation is usually defined as the power to influence and control your reputation as viewed by others. This was originally a term associated with public relations. How to Influence...
Wouldn’t it be Great for Customers to Tell Your Story In the past, I’ve written about “Telling Your Story.” I feel that The idea is that you look to create the “legendary” type of stories that come from your employees and set the bar for the customer...
