


How Your Great Customer Experience Creates Brand Loyalty P
5 Ways to Create Customer Loyalty It’s the Holy Grail for every business, we all realize how important it is to create customer loyalty. Loyal customers is what companies work hard for, your business survival depends on your ability to create loyal customers....
Narrow Your Customer Gap While Widening Your Business Gap P
What is the Business Gap? I’ve written about creating a gap between your company and your competition. This is how most businesses judge their success in their relationship to competitors. If you were widening the gap, it meant that you were outdistancing the...
Why Your Social Media Posts Aren’t Word of Mouth Marketing
Social Media Dominates the Conversation Whether on social media or through word of mouth, next week’s sales are driven by this week’s conversations about your brand. The best way to grow your business is to help your customers do it for you. Social...