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You Can’t Script Authenticity in Your UX Your Authenticity is Customer Focused It’s easy to know when you are dealing with a customer servicerepresentative who is less than sincere. They lack authenticity which goes hand in hand with their insincerity....
3 Types of Customers Will Talk About Your Business, While 1 Type Never Will Have you ever wondered why some companies consistently earn free publicity from customers who gush about them? While many brands exist in relative obscurity wishing that they would be...